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Privacy Policy

  

Introduction

At Sapient Sphere Inc. ("we," "our," or "us"), we are committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.sapientsphere.com, or engage with our services and solutions. It also includes supplemental disclosures for residents of California (see Supplemental California Privacy Disclosures)  and individuals in the European Economic Area (EEA), Switzerland, and the United Kingdom (collectively, "EEA+") (see Supplemental EEA+ Privacy Statement).


By using our website or services, you consent to the collection and use of your information in accordance with this policy. If you do not agree with this policy, please refrain from using our website or services.


Information We Collect

We collect various types of information to provide you with our services:

  • Personal Information: Name, email address, phone number, company name, and job title, as well as any other information you voluntarily provide.
  • Automatically Collected Information: IP address, browser type, access times, and the pages you viewed during your visit. This may include cookies, pixels, and similar tracking technologies.
  • Business Information is information relevant to the services you use or inquire about, such as details about your IT infrastructure and organizational needs.
  • Third-Party Data: Information from partners, business associates, and publicly available sources.


How We Use Your Information

We use the information we collect to:

  • Provide and manage our services, including cybersecurity assessments, IT infrastructure management, and business system advisory services.
  • Respond to inquiries, provide support, and communicate with you about updates or offers.
  • Personalize your experience on our website and improve our offerings.
  • Ensure the security and performance of our services.
  • Comply with legal obligations and regulatory requirements.


Disclosure of Your Information

We may share your information with:

  • Service Providers: Third parties who perform IT support, hosting services, and marketing functions on our behalf.
  • Business Partners: Companies with whom we collaborate for joint service offerings.
  • Legal and Regulatory Authorities: If required to comply with applicable laws or respond to lawful requests.


Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse.


Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict the processing of your data.
  • Withdraw consent at any time where consent was provided.
  • Request data portability, where applicable.


To exercise your rights, please contact us at privacy@sapientsphere.com.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

Supplemental California Privacy Disclosures

  

California residents have additional rights under the California Consumer Privacy Act (CCPA).


Your Rights Under the CCPA:

  1. Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you over the past 12 months.
  2. Right to Delete: You may request that we delete your personal information,      subject to certain exceptions.
  3. Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell personal information.
  4. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To make a request, please contact us at privacy@sapientsphere.com.


Categories of Information We Collect (as defined by the CCPA):

  • Identifiers      (e.g., name, email address).
  • Internet activity (e.g., browsing history, interactions with our website).
  • Professional or employment-related information.
  • Inferences drawn from your use of our website or services.

We do not sell your personal information.


Supplemental EEA+ Privacy Statement

  

Sapient Sphere Inc. complies with the General Data Protection Regulation (GDPR) and local data protection laws for individuals in the EEA, Switzerland, and the UK.


Legal Bases for Processing:

We rely on the following legal bases to process your personal data:

  1. Performance of a Contract: When we provide services to you.
  2. Consent: Where you have provided consent (e.g., for marketing communications).
  3. Legitimate Interests: For purposes such as improving our services, ensuring security, and conducting analytics.
  4. Legal Obligations: To comply with applicable laws and regulations.


International Data Transfers:

We may transfer your personal data outside the EEA+ to countries that do not provide the same level of data protection. When doing so, we ensure appropriate safeguards are in place, such as standard contractual clauses or relying on adequacy decisions.


Your GDPR Rights:

You have the following rights under the GDPR:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You may request corrections if your data is inaccurate.
  • Right to Erasure: You can request that we delete your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we limit how we process your data.
  • Right to Data Portability: You can request that your personal data be transferred to another party.
  • Right to Object: You can object to the processing of your personal data for marketing or other purposes.
  • Right to Lodge a Complaint: If you believe your rights under GDPR have been violated, you have the right to file a complaint with your local data protection authority.


To exercise your GDPR rights, please contact us at privacy@sapientsphere.com.

Contact Us

If you have any questions or concerns regarding this Privacy Policy and data security and privacy , please contact us at:

Sapient Sphere Inc.

1111B S Governors Ave STE 21171 Dover, DE 19904

Phone: 720-201-3000 Email: privacy@sapientsphere.com.

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